When I bought my home last year in Phoenix I had an inspection which is of course required by law. The home was built in 2005 so I didn’t expect to start experiencing problems with the any of my doors for quite some time. That was my assumption anyway and according to Murphy’s Law the first challenge I experienced was with my garage door. As a single female in a wheelchair, I began to panic when the remote failed to open the door so I could make an appointment on-time. Being a new home owner I had no idea where to start with the diagnostic process.
After installing new batteries in the remote control and seeing that the lights were functional I started looking to the ceiling device. When I engaged the system I could hear the motor running but there was no movement of the rollers connected to the door. I thoroughly inspected the tracks and looked for anything that appeared loose or in disrepair. I unlocked the door using the manual handle and pulled the emergency cord but did not have the strength to open the rolling door. It did not want to budge.
I learned from a blog that any door manufactured after 1993 incorporates two systems. The first is mechanical and the second is photoelectric. I could see that a solid red light was on in both of the photoelectric boxes on either side of the door. I could see some debris between the devices and the door frame and following the Howstuffworks instructions cleaned in and around them. My type of door has one torsion spring and following their guidelines I began “letting my fingers do the walking” to find reputable garage door repair phoenix az.
The number of garage door repair companies was staggering and found one that offered prompt service at an economical cost. They were at my doorstep within two hours and immediately found the problem. The “electric eyes” in the photoelectric boxes were not aligned. The technician taught me how to ensure the alignment is correct for any future issues. I may have bumped into one of the boxes with my wheelchair just enough to knock it out of alignment. He also did a complete inspection of the entire door opening system as well as cleaning and lubricating all the tracks. Finally he placed a small sticker on the wall next to the activator and a 12-month repair guarantee.
Now, having gone through this process I have learned a few things that I hope can help others who find themselves in a similar situation. Firstly, garage door systems require periodic maintenance. I found a great Phoenix resource rosieonthehouse with detailed instructions regarding what, when and how to maintain your garage door. Had I aligned the “electric eyes” myself I could have avoided an emergency call-out and scheduled maintenance at a time better suited to me.
I will leave you however with this important point. I learned from several resources that the garage door system is the biggest electronic component typically in your home. Trying to repair it yourself is a huge safety issue. A single steel door can weigh between 130-175 pounds. If for some reason the device loses tension or a spring or cable gives way it could result in serious injury. For this reason it is a good idea to leave repair and maintenance to the professionals. It is definitely worth the price in my opinion.